Springfield, MA – December 2, 2014 – Thing5 LLC, the trailblazer in modernizing voice and guest services for the hospitality industry, announced today the appointment of Bob Post as its new President and Chief Executive Officer (CEO).
“Bob is the right person to lead Thing5 with our breadth of solutions and growing customer base,” commented David Thor, Thing5 founder and current CEO. “Our service and technology solutions are now deployed across all classes and sizes of hotels, throughout the US, Caribbean and Western Europe. Bob’s organizational acumen and experience with larger enterprises will be very valuable in managing our growth. I look forward to being able to focus more intently on driving innovation that improves hoteliers and their guests’ travel experiences, continuing to contribute to the best property services company in the hospitality industry.”
Mr. Post, former TravelCLICK CEO and MICROS executive, said he was drawn to Thing5 because of its innovation pedigree; the company pioneered IP and cloud-based telephony for hoteliers, enabling the industry to mitigate one of its biggest and costliest technology infrastructure concerns. “Thing5 is uniquely positioned with both the solutions and service to revenue optimize all aspects of hotels’ voice channels: guest mobile devices, on-property and call center. I am a great admirer of what David has built and look forward to his ongoing product vision leadership as we manage the company’s growth and lead it to its next stage of innovation.”
The addition of Mr. Post is part of the company’s strategy to continue to strengthen its leading market position with new product development investment, accelerated organic growth and acquisitions of complimentary technology businesses. In the coming months, Thing5 expects to announce additional new relationships and the continued global rollout of its technology.
Thing5 is the leading US-based provider of cloud-based voice and contact center services to the hospitality sector and services over 4,000 properties of the most prestigious hotel chains and travel companies including Hilton, Wyndham, Kimpton, Universal, Marriott, Best Western, Millennium, Sonesta, Extended Stay America, Red Roof Inn, La Quinta Inns & Suites and American Express Travel.
About Thing5 LLC
Thing5’s offerings allow hoteliers to streamline operations and reduce costs while modernizing telecommunications infrastructure, and deliver unprecedented access to voice channel data. Thing5 solutions include a fully featured suite of cloud-based telephony services including SIP Trunking, PBX, Voicemail, Call Accounting, Auto-Attendant, Guest Mobile Device Integration, Support for Legacy Telecommunications systems, Customized Reservation Services, PBX Operator Services, Loyalty Program Support, Social Media Services for hotels of all sizes and classes, independent and branded. Thing5 solutions are deployed at thousands of hotels worldwide, for more information contact Carol Guerra, VP of Marketing, at (413) 241.2510.